Thank you for shopping at curvd.com. We strive to ensure your satisfaction with our products. If you are unsatisfied with your purchase, we offer a return policy to facilitate a smooth and hassle-free return process. Please review the following information regarding our return policy:

Eligibility for Returns:

The item must be unused, undamaged, and in its original packaging to be eligible for a return. It should be in the same condition as when you received it.

Certain products, such as personalized or printed items, are not eligible for return. Please check the product description or contact our customer support for specific details.

Return Process:

To initiate a return, please contact our customer support team within 100 day from the date of delivery. We will provide you with instructions and a return authorization if applicable. You can email us at care@curvd.com to request a return.

Please ensure that the item is securely packaged to prevent damage during transit. Include all original packaging materials, insert cards, and any other items that came with the product.

We recommend using a trackable shipping method to return the item. The return shipping costs will be your responsibility unless the return is due to a defect or an error on our part.

Inspection and Refund:

Once we receive the returned item, our team will inspect it to ensure it meets the return eligibility criteria.

We will initiate the refund process if the item is approved for a refund. The refund will be issued to the original payment method used during the purchase, excluding shipping charges.

Please note that it may take several business days for the refund to be processed and for the funds to appear in your account, depending on your payment provider.

Damaged or Defective Items:

If you receive a damaged or defective item, please immediately contact our customer support team at care@curvd.com. We will guide you through the return process and arrange a replacement or refund.

Changes to the Return Policy:

We reserve the right to modify or update this Return Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website.

Contact Information:

If you have any questions or need further assistance regarding our Return Policy, please contact our customer support team at:

care@curvd.com
110 Salamanca Ave
Unit 302
Coral Gables, FL, 33134
United States

Please note that this is a general Return Policy for curvd.com and may be subject to customization based on your specific business requirements. It is advisable to seek legal advice to ensure compliance with applicable laws and regulations.